Strategic Planning Facilitation An operations leader at a college-access nonprofit was data-and-accountability-oriented in an organization that wasn't. Goals were anecdotal, underperformance was invisible, and there was no shared capacity for identifying meaningful metrics.
Five months after the engagement, she was independently fielding her team's toughest questions about OKRs. Three months after that, she launched her own internal OKR working group—without being asked.
"I feel like I can take it from here."
— SVP, Program Operations · college-access nonprofit
OKR Implementation A professional services company's leadership team agreed on strategy—but execution was spotty. OKR reviews had become defensive status updates, with teams deflecting rather than problem-solving. Previous facilitation over 2+ years had provided excellent training on OKR creation, but in implementation, OKRs remained aspirational.
Within three months, reviews shifted from defensiveness to collaboration. Every presenter reduced their update time. Leaders began openly flagging what wasn't working.
"Night and day, compared to the way you're driving this and facilitating it."
— Senior Executive · professional services company
OKR Coaching A growing marketing agency where leadership had tried OKRs before—but it hadn't stuck. The COO named the root cause: inconsistent adoption by leadership meant people doing it felt like they were getting a raw deal.
Leaders started proactively reaching out to align their goals—without being asked—shifting the engagement from top-down to pull-based adoption.
"I had two of those leaders reach out to me individually and just set up like 30 or 60 minutes to talk about how they can align their team goals up to OKRs."
— MK Scarbrough, Chief of Staff · W Promote
